• System Status Announcement

    2009
    18
    September
    3:57pm

    Customers on Linux web server 213.171.218.139 will currently be unable to view their websites.

    Engineers are investigating.

    16:15 - This has now been resolved.
    Status of this entry is Closed


  • System Status Announcement

    2009
    18
    September
    1:54am

    The registry operator for .tv domains is currently performing routine maintenance which is scheduled to be completed by 06:00.

    The following functionality may be intermittently unavailable during this period:

    - domain transfers
    - domain management (for example changing name servers)
    - domain registrations
    - whois checks

    This will only affect .tv domains.

    06:00 - Maintenance complete.
    Status of this entry is Closed


  • System Status Announcement

    2009
    15
    September
    4:18pm

    Some customers may currently be experiencing intermittent email access using POP and webmail.

    Engineers are investigating.

    17:00 - This issue is now resolved.
    Status of this entry is Closed


  • System Status Announcement

    2009
    15
    September
    9:54am

    Due to essential maintenance Linux shared hosting customers will not be able to access SSH.

    10:00 - This is now complete.
    Status of this entry is Closed


  • System Status Announcement

    2009
    14
    September
    10:11am

    Due to maintenance websites hosted on Windows web server 213.171.193.33 will be unavailable for a period of approximately 45 minutes between 02:00 and midnight on Monday 14th September.

    Maintenance ongoing.
    Status of this entry is Closed


  • System Status Announcement

    2009
    11
    September
    10:47pm

    Due to essential maintenance sites hosted on Linux Servers 213.171.218.145 and 213.171.218.149 will be unavailable for a period of approximately 5 minutes between 23:00 and 23:30 on Friday 11th September.

    23:20 - Maintenance complete.
    Status of this entry is Closed


  • System Status Announcement

    2009
    11
    September
    10:15pm

    Due to essential maintenance databases on MySQL server 213.171.219.99 will be intermittently unavailable between 2200 and midnight on Friday 11th September.

    23:55 - Maintenance complete.
    Status of this entry is Closed


  • System Status Announcement

    2009
    11
    September
    11:06am

    Due to emergency maintenance, customers with MySQL databases hosted on 213.171.219.99 may find that their databases are currently unavailable. This work should take approximately 1 hour.

    12:40 - This is now resolved
    Status of this entry is Closed


  • System Status Announcement

    2009
    09
    September
    9:25pm

    Some customers using Outlook 2007 may have been experiencing issues accessing their Exchange mailboxes. This appears to be related to a recent Microsoft Outlook update KB969907. Removing this update on the client PC appears to resolve the issue.

    We are working with Microsoft for a permanent resolution to this. We can advise customers that removing this update does appear to resolve the issue, however we should also remind customers that Microsoft releases updates for a reason and we cannot be held accountable for any further issues due to removing this update.

    Our engineers and Microsoft have identified the issue and small changes to your Outlook settings will resolve any problems you may be experiencing. Simply tick the box marked "On fast networks, connect using HTTP first, then connect using TCP/IP" in the Exchange Proxy Settings.

    Please note that Outlook Web Access is fully functional and is not affected by this.
    Status of this entry is Open


  • System Status Announcement

    2009
    08
    September
    8:28am

    Due to maintenance websites hosted on Windows web servers 213.171.193.33, 213.171.193.36, and 213.171.193.37 will be
    unavailable for a period of approximately 45 minutes between 23:00 and midnight on Tuesday 8th September.

    Maintenance completed.
    Status of this entry is Closed


 
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